We only wash clothing and bedding. We do not wash rugs, shoes, drapery or pet items. We do not wash clothing or bedding that has been exposed to fleas, ticks, lice, bed bugs or sand. We are not equipped to service laundry that has been exposed to hazardous waste or blood-borne diseases.
We do not offer a customer drop-off location. We pride ourselves in offering a free pick-up and drop-off service.
We offer a 10% discount on laundry service to our residential customers that are 55 years of age and older or veterans.
You can cancel your pick-up using the cancellation link in your pick-up confirmation email. You may also cancel by contacting us at 469.454.0704.
You can schedule a pick up by going to our Schedule a Pick-Up page. Enter your name, email, address and phone number. Then, click ‘Submit’ after you have agreed to the pickup. That’s it! You will receive a confirmation email.
After successful pick-up, our normal turnaround is 48 – 72 hours. We have also been able to return fresh laundry in 24 hours!
We pick-up and deliver laundry Monday through Friday from 7am to 7pm and Saturday 8am – 12pm.
If you are not available during your pick-up or drop-off times, you may designate a different person to act on your behalf. See our Terms and Conditions for more information.
The pick-up process is simple. Once you have bagged and inventoried your items, we simply weigh the laundry with a handheld scale. After the payment is received, we rush off to clean your laundry! The pick-up process usually takes 5 – 7 minutes. The process takes longer if your items have not been bagged and inventoried.
See our Pricing page for our latest pricing.
Currently, our service area includes Downtown Dallas, Uptown, Oak Cliff, West Dallas, East Dallas, University Park, Highland Park, South Dallas, Duncanville, Desoto, Cedar Hill, Lancaster, Glenn Heights, Bear Creek, Red Oak, Midlothian, Ovilla and Grand Prairie.
Area not listed? Give us a call.
We use all Tide laundry detergent and Downy Fabric softeners. If you are allergic to regular Tide laundry detergent, please let us know. We will use our Tide Free & Gentle detergent. We can opt not to use the Downy Fabric softeners at your wish.
We accept all major credit cards and PayPal from our residential customers. We can accept checks from our commercial clients. We do not accept cash for residential or commercial.